our values

A list of our Company Values are below. These detail what we do and why Custom Strata Management is unique.

Responsive

Availability

We pride ourselves on quickly responding to your query.

Proactive

We think ahead, and use our experience to provide proactive solutions to enable the strata property to operate as efficiently and effectively as possible.

Transparent

Our integrated management software provides instant electronic access to work orders, financial statements, account balances, invoices, outstanding levies and the general functions of the strata company.

Supportive

Efficiency

We use the latest technology and software to manage all financial aspects of the strata property and provide the latest payment solutions to enable the seamless payment of levy contributions.

Network

Our commitment and support go beyond strata management.  Whilst we are independent, our business network is extensive and we can assist with insurance, residential and commercial leasing, maintenance, building solutions, settlement agents and valuers.

Understanding

Interested

We will take the time to visit your property and understand what is unique about your premises.

Familiar

In time our team will get to know your property, its council of owners and quite often we get to know the majority of the other owners and tenants not on the council.

Experience

Our experience in strata management means we have a deep understanding of the benefits and challenges associated with living in, working from, managing and maintaining strata properties of all sizes.

Value

We charge an all-inclusive management fee, with only unusual and specialised services attracting additional charges